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Our offices & fulfillment centers will be closed on 4/23 to 4/24. All orders will be processed and shipped on 4/25!
Our offices & fulfillment centers will be closed on 4/23 to 4/24. All orders will be processed and shipped on 4/25!

FAQs

110% Price Match Guarantee - How does it work?
BagsInBulk guarantees to have the lowest prices on all of our wholesale backpacks. If you find the same item on another website for a cheaper price then BagsInBulk will beat that price by an additional 10%! (It must be the same exact item for eligibility).


What methods of payment do you accept?
We accept all major credit cards including Visa, MasterCard, American Express, Discover and PayPal. We can receive checks in advance of shipping. Please contact us at info@bagsinbulk.com for more information.


What is your shipping policy?
We offer FREE shipping to the 48 Continental United States for all orders exceeding $60 or more. All orders under $60, a flat rate of $5.00 will be added to the order. Shipping charges will be applied for orders going to Puerto Rico, Alaska & Hawaii. Most orders are shipped by UPS ground and orders exceeding 700 lbs may ship by truck carrier. For more answers please feel free to check out our Shipping Policies page. 


Do you ship to Canada?
Yes! Please visit our Canadian website for more information at www.bagsinbulk.ca 


Do you accept Purchase Orders as form of payment?
We only accept purchase orders coming from schools that are backed by a school district, State or Federal government. Please make sure when sending purchase orders that it includes the school's official letter head. Please contact us at info@bagsinbulk.com for more information.


Are there any sales tax charges?
United States
Yes, we collect taxes in select states. If you are tax exempt, please enter your Tax ID or Tax Exempt number in your account profile. This can take up to 48 Hours to be approved but you can always give us a call to check on the status.


Can we add logos to our order?
Screen printing can be done on all order of 500 units or more. Additional charges may vary, depending on your logo. Please contact us at info@bagsinbulk.com for more information.


Can I select specific colors for each style?
No, the colors come already assorted in the case.


How can I request a sample?
You can give us a call at (888) 758-2247 or email us at info@bagsinbulk.com to request a sample.


Can I get the volume discount spread amongst multiple styles?
Yes! You may order as many styles as you wish, as long as the total order quantity meets the volume discount you will receive the lower price.


How long does it take to process and ship out the merchandise?
Most orders placed before 11am EST are processed and shipped the same business day. Orders placed after will be shipped out the following business day.


Once the merchandise is shipped out, how long is the transit time?
All orders should be expected in 1-6 business days from the ship out date.


Can I place my order and have it shipped out at a later date?
Yes. Once after entering your shipping address and information on your website you can select when you would like the order to be shipped out. We will get your order ready and store until the date requested.


Do you offer expedited shipping?
Yes! We now offer expedited shipping on all our orders, additional charges will be added to your total before the order is placed.


How do I track my order?
You will receive an email with your tracking number, once your order has shipped. You can also login into "My Account" and view your tracking number.


Are the bags tested by third party laboratories?
Yes. All of our backpacks are tested by third party laboratories to insure that all of the following requirements are met to the highest standards.

CPSIA laws

To insure that all Federal and State laws which mandate the amount of lead and phthalates that are used to manufacture the products are adhered to.

Strength Testing

To insure that all zippers, straps, pockets, and materials are properly sewn in and can handle a heavy load of wear and tear.

Children Hazards
To insure that there are no sharp edges or small parts that may be dangerous for young children.